So Smart Scheduling Support

Contact Us

For support, questions, or feedback about So Smart Scheduling, email us at:
leon@sosmartapps.app

We typically respond within 24 hours on business days.

Report a bug from inside the app

Tap the floating bug button that appears on the screen, or shake your phone, then describe what happened. You can type or dictate a voice note. The report includes the app version and build number and your device model, so we can find the problem faster. If you want a reply, add your email address in the form.

Frequently Asked Questions

How do I set up my unit?

Use guided setup and the printable worksheet to enter shifts, roles and the minimum number of people each shift needs per role.

How do plain-English rules work?

Write a rule as a sentence. An AI service turns it into a structured rule and reads it back to you to confirm before it is used.

How do I build a schedule?

Build a six-week schedule. It fills the shifts it can and shows any gaps or rule conflicts. Tap an open shift to see suggested people ranked by fit, move people between shifts, then publish.

How do I invite my team?

Invite people by code or by email from the unit's people screen.

How do I request days off?

For each six-week period, submit the days you want and the days you cannot work. Record leave such as vacation; leave blocks scheduling and appears on calendars.

Who can see my information?

People only see the units they belong to. Administrators see the unit's requests and leave details.

How do I delete my account?

Go to Settings > Delete my account. This deletes your sign-in and removes you from every unit. Your employer keeps its own schedule records.

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