So Smart Mail Support

Contact Us

For support, questions, or feedback about So Smart Mail, email us at:
leon@sosmartapps.app

We typically respond within 24 hours on business days.

Report a bug from inside the app

Tap the floating bug button that appears on the screen, or shake your phone, then describe what happened. You can type or dictate a voice note. The report includes the app version and build number and your device model, so we can find the problem faster. If you want a reply, add your email address in the form.

Frequently Asked Questions

Which mailboxes can I connect?

Gmail, and Outlook or Microsoft 365. Connect them in Settings and see them together in one inbox.

What are bundles?

Mail is sorted into bundles such as Needs reply, Important, Calendar, Receipts, Updates, Newsletters, Promotions and Social. Needs reply and Important are shown one at a time for you to decide. Other bundles clear with one tap.

How do I teach it where a sender belongs?

Long-press a sender and choose where their mail belongs. The app remembers.

Does archiving in the app change my real mailbox?

Yes. Archive and trash are mirrored back to your mailbox, with a short undo window.

How do I reduce mail?

Open Who sends the most to see your top senders, then unsubscribe or mute them. Nothing is deleted.

What is Gidget?

Gidget is the mail assistant. Ask about your mail and calendar by typing or by voice. Gidget can suggest a label and file messages with a preview and undo. Answers are generated by AI and can be wrong; each one has a Report button.

Does So Smart Mail keep my emails?

No message bodies are stored. The app keeps the sender, subject, a short snippet and the sorting result, and fetches the full message from your mailbox when you open it.

How do I delete my account?

Go to Settings > Delete my account. This disconnects every mailbox, revokes our access and deletes your data. Your mail stays in your own mailbox.

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